Saturday, June 20th, I had a new client come in for a Hair 911 mega EMERGENCY color correction. She was a new client and whomever she saw did about 6 steps too many for her desired look. The last hairdresser deposited pigment, removed it with bleach, deposited again and then highlighted and a few other things beyond that. Say Whaaaa?!!!!!! She was also told by the woman, which literally dropped my jaw, to go home and drink a glass of wine!! Who does that? She did a total of 7 steps and this poor woman was a hot mess with some brassy hot roots. Hot roots in the industry is when the root area is lighter then the mid shaft and ends. Her roots seemed to glow from across the room. The rest of her hair was a greenish drab dull color and her ends were over processed. The only positive thing about this woman is her tremendously great attitude about it all. I think we both knew that we made a perfect match. Im usually booked out about 1.5 months but I had a cancelation right before she called, the stars seemed to align, and she snagged that time slot. She got super lucky! We did a really quick fix, went about 1 shade darker and more neutral on her root area, this not only deposited some pigment but also neutralized the brassy tones that were previously there. It still had warmth but warmth and brass are 2 very different things. We deposited a soft golden blonde thru her midshaft and ends to create a very soft, we call it Sombre look. We also did an Olaplex treatment on her to restore strength and shine. Both her and myself were very happy and we look forward to our relationship growing! My favorite words to hear from a new client are “Where have you been all my life?”. Music to my ears. This was a fabulous Before & After Color Correction!!!!